75+ best SMS marketing examples & ideas for inspiration: Plan your next text message campaign now!

Are your emails getting lost in crowded inboxes? If you want real, attention-grabbing conversions, SMS marketing might be your secret weapon.
In 2025–26, text message campaigns are crushing engagement benchmarks, with open rates around 98%, far beyond email’s typical ~20%, and most texts are read within just minutes of delivery.
And it’s not just visibility that matters: SMS campaigns can drive 21–30% conversion rates, often outperforming other channels by big margins.
No wonder 66% of businesses now use SMS as part of their marketing mix, and many are expanding their investment in text-based campaigns.
No matter if you’re selling products, reminding customers, or boosting loyalty, the right SMS strategy can deliver measurable results.
In this guide, we will provide a complete catalog of top-notch SMS marketing examples, from promotions to industry-specific use cases and more.
Let’s kick off with the basics!
What is SMS marketing?
SMS (short message service) marketing is a direct marketing channel that uses text messages to communicate with customers who have opted in.
It’s all about sending short, clear messages (usually promo offers, updates, reminders, alerts, or links) that land straight in someone’s mobile inbox.

Businesses use this marketing technique to boost engagement, drive action, and keep customers in the loop without relying on email or social platforms.
Because text messages are almost always seen quickly, SMS is one of the most reliable ways to reach people when it matters most.
The primary objective of SMS marketing is simple: connect with your audience in a fast, personal, and actionable way that encourages responses, whether that’s making a purchase, confirming an appointment, or visiting a website.
Why is text message marketing important for brands and businesses?
Let’s take a quick look at why SMS marketing matters so much for modern brands:
- Instant visibility: Texts are delivered right to a customer’s phone and usually read within minutes.
- Sky-high open rates: SMS typically sees open rates of around 98%, well above those ofmost other channels.
- Immediate engagement: People often respond fast. Many texts get replies or clicks within a short period.
- Cost-effective: Sending texts costs far less than many traditional advertising methods.
- Direct connection: You reach customers where they already spend most of their time, i.e., on their phones.
- Versatile uses: SMS works for promotions, reminders, alerts, surveys, and more.
- Better reach: No internet needed, so messages get through even in places with weak connectivity.
- Stronger relationships: Because it’s permission-based, SMS feels more personal and trusted than many other channels.
In short, SMS marketing is one of the fastest, most effective ways to stay in touch and drive results in today’s mobile-first world.
List of creative text message/SMS marketing examples
Before we step into actual examples, let’s talk about the key ingredients that make an SMS marketing message truly effective. These are the building blocks you’ll see again and again in the examples that follow.
Key elements in SMS marketing examples:
- Personalization: Great SMS messages don’t feel generic. When you include a person’s name or tailor the content based on their past behavior, the message feels more relevant and friendly, thereby encouraging engagement.
- Urgency: Creating a sense of urgency, such as a time-limited deal or a limited-stock notice, encourages people to act right away rather than putting it off. This taps into that “fear of missing out” without being pushy.
- A clear CTA: Every text should tell the reader exactly what to do next, such as “Shop now,” “Claim your discount,” or “Reply YES to confirm.” Without a straightforward call to action, people often don’t know what step to take.
- Easy opt-out: Respect your audience by giving them a simple way to unsubscribe, usually with a brief note like “Reply STOP to unsubscribe.” It’s required by law in many places and also helps build trust.
These simple elements help make your SMS messages clear, respectful, and action-oriented, and set you up for stronger campaign results.
Now that you know what to look for, let’s jump into some promotional text message/SMS marketing samples that you can use for inspiration!
Promotional SMS marketing examples
Promotional SMS campaigns are all about sending messages that spark action, whether it’s getting people to shop a sale, check out a new item, or show up for an event.

Below are some common types of promotional SMS examples that brands use to make their audience feel informed, appreciated, and ready to act.
Special offers & deals
This is one of the most classic ways brands use SMS, telling subscribers about a special discount or time-sensitive deal.
For example:
“Flash Sale! 30% off sitewide today only. Use code FLASH30. Shop now: [link].”
A clear deal with urgency and a direct link to buy.
Cross-sell or upsell product alerts & service alerts
Here, you nudge customers with related products or upgrades based on what they’ve bought or shown interest in.
A typical upsell SMS might say:
“Loved your new blender? Get 20% off our smoothie recipe guide to go with it — only for SMS subscribers!”
This drives extra value and sales.
Event invitation & reminders
Most brands and businesses use SMS to invite people to special events or remind them of big sales days.
Here are ready-to-use examples for key occasions:
- Cyber Monday: “Cyber Monday kicks off now! Early access for our beloved subscribers ⏰ Shop deals here: [link].”
- Black Friday: “Black Friday starts at midnight — exclusive 40% off early access for you: [link].”
- Christmas: “Merry Christmas! 🎁 Enjoy 25% off sitewide — today only: [link].”
- Mother’s Day: “Treat Mom! 🌷 20% off gifts through Sunday: [link.]”
- Father’s Day: “For Dad: 15% off tools & gear — today only! Shop now: [link].”
- Valentine’s Day:“Valentine’s Day special ❤️ 30% off roses & chocolates! Order now: [link].”
These quick texts keep key dates top of mind and give customers a fast way to take action.
Loyalty perks & reward program campaigns
SMS is ideal for rewarding your repeat customers and keeping them coming back for more.
Examples include:
- “You’ve earned 500 points! Redeem for $10 off today: [link].” (A simple reward reminder.)
- “VIP-only deal: Free gift with your next purchase — just show this text!”(perks that make loyalty feel special and valuable.)
Transactional SMS marketing examples
Transactional SMS messages are helpful, timely texts that provide customers with important updates or confirmations (not sales pitches).
They’re designed to reassure people, keep them informed, and support smooth interactions between a business and its customers.

Order confirmations
This type of transactional SMS lets a customer know their order was successfully placed and often includes an order number and next steps:
“Thanks for your order, Sarah! Order #4829 confirmed. We’re getting it ready — track it here: [link].”
Clear confirmation with a tracking option.
Appointment confirmation & reminders
These texts make sure customers remember their upcoming bookings and can often reduce no-shows:
“Your dental appointment is confirmed for January 31st at 10:00 AM. Reply YES to confirm or call to reschedule.”
Quite simple, friendly, and informative.
Payment confirmations & details
One of the best things about transactional SMS is that it can instantly reassure users about financial activity, like successful payments:
“Payment of $150 received for Invoice #7854. Thank you for your payment!”
Gives peace of mind and receipt information.
Shipping & delivery tracking/updates
These messages keep customers in the loop about where their purchase is and when it’s arriving:
“Good news! Your order #9876 has shipped. Track it here: [link]. Estimated delivery: February 5, 2026.”
Keeps customers’ expectations clear.
Privacy & security verification codes
For account access and safety, businesses often send codes via SMS so customers can verify actions or logins:
“Your verification code is 582391, valid for 10 minutes! Do not share it with anyone.”
Pretty secure and straightforward.
Seasonal SMS marketing examples
Seasonal SMS campaigns are texts that tap into what’s happening right now, to connect with your audience at just the right moment.
These messages feel timely and personal, which helps brands stay relevant and friendly while encouraging action.

Holiday promotions
Holiday-focused SMS is a great way to spread festive cheer and boost sales.
For example:
“🎁 Merry Christmas, [FIRST NAME]! Enjoy 25% off our holiday collection today only — shop here: [link]!”
Short, festive, and instantly actionable.
Weather-related promotions
Weather SMS uses real-time conditions to offer relevant deals or suggestions.
For instance:
“🌧️ Rainy day deal: 20% off all rain gear today only! Stay dry & save: [link].”
Smart and helpful because it speaks directly to what’s happening outside.
Back-to-college campaigns
These messages reach students or parents as they gear up for a new school year.
For example:
“📚 Back-to-school ready? Grab 15% off dorm essentials now with code SCHOOL15! Shop: [link]”
Timely and useful right when people are prepping.
Birthday greetings/deals
Birthday SMS is a simple way to make customers feel appreciated and encourage purchases.
For instance:
“🎂 Happy Birthday, [FIRST NAME]! Enjoy a free drink on us this week — just show this text!”
Personal, warm, and rewarding.
Anniversary message
Anniversary texts can celebrate a customer milestone with your brand, such as the date they first joined your list.
For example:
“🎉 It’s been 2 years with us! To celebrate, here’s $10 off your next order. Thanks for being with us!”
Acknowledges loyalty and encourages another purchase.
Customer engagement SMS marketing examples
Customer engagement SMS campaigns are all about starting conversations, involving your audience, and building stronger connections beyond just sales messages.
These kinds of texts make people feel heard and involved, which helps deepen their relationship with your brand.

Below are some top engagement SMS ideas with real examples for your inspiration!
Welcome message/offer
Welcome messages set the tone and make new subscribers feel appreciated from the first text. A great way to encourage early engagement is to include a friendly greeting and a small perk.
“Welcome to [BrandName]! Thanks for joining! Enjoy 15% off your first order. Use code HELLO15 today. Shop now: [link].”
Friendly and gives immediate value.
Poll & surveys
Polls and short surveys invite your audience to join the conversation and provide useful feedback. Keep them short and easy to complete.
“We want your thoughts on this! Reply 1–5, how was your experience today? 5 = Excellent.”
Quick, simple, and encourages interaction.
Contest announcements
Contests are a fun way to foster engagement and excitement. They give people a reason to open, read, and respond to your text messages.
“📣 Giveaway Alert! Reply with your favorite product emoji for a chance to win a $50 gift card!”
Playful and interactive, driving replies and serious interest.
Customer appreciation & relationships
These messages make customers feel valued simply for being themselves. They often acknowledge loyalty or say thanks in a genuine way, sometimes with a small reward.
“Thanks for being with us! 🎉 Here’s an exclusive free shipping code JUSTFORYOU. Enjoy your next order!”
Shows appreciation and keeps the bond strong.
Re-engagement SMS marketing examples
Re-engagement SMS campaigns are all about bringing people back who may have drifted away or stopped interacting with your brand.
Instead of pushing new offers right away, these messages serve as friendly reminders, gentle nudges, or thoughtful alerts to rekindle interest and keep relationships alive.
They’re great for reconnecting with shoppers who almost bought, slipped off your list, or simply need a little motivation to return.

Abandoned cart reminders
Abandoned cart SMS messages are a classic re-engagement tool for online stores. They gently remind customers that they left something behind and make it easy to finish the purchase.
For example:
“Hey Alex, your [Product Name] is still in your cart! Complete your order now: [link] Reply STOP to opt-out.”
Simple, personal, and action-focused.
Renewal reminders
These messages show up when a subscription or service is about to expire, helping customers stay active:
“Alert 🚨 Your subscription ends in 3 days! Renew now to keep access uninterrupted. Renew here: [link] Reply NO to opt-out.”
Keeps the relationship going without surprises.
Product restock reminders
Restock alerts let customers know when something they want is back in stock. A perfect nudge for people who showed interest before:
“Good news! Your favorite [Product] is back in stock. Grab yours while supplies last: [link] Reply STOP to opt-out.”
Pretty timely and relevant.
Win back inactive/dormant customers
These texts aim to reignite interest among customers who haven’t engaged in a while, often with a friendly note and a perk:
“Hey Jackson, we’ve missed you! Here’s 20% off your next order to welcome you back. Use code COMEBACK20 at checkout: [link].”
On-point, personal, and incentive-driven.
Industry-specific SMS marketing examples
Different industries use SMS marketing in ways that fit their audiences and business models, whether it’s healthcare reminders, tasty restaurant offers, or updates from nonprofits.

Here are practical, real-world examples of how various sectors make SMS work for them.
Healthcare & wellness
Healthcare providers use SMS to keep patients informed, reduce missed appointments, and share helpful health info.
For example:
“Reminder: Your dental check-up with Dr. Ahmed is tomorrow at 2 PM. Reply YES to confirm or call to reschedule.”
This kind of message helps cut no-shows and keeps patients on track.
Note: SMS can also be used for health campaigns, such as flu shot reminders or wellness tips, making it easier for patients to take action.
Food & beverage
Restaurants and cafés use SMS to amplify repeat visits and promote specials.
For instance:
“Today’s Special: Get 20% off our signature BBQ Burger! Show this message when ordering.”
Simple, tasty, and encourages walk-ins or orders.
Note: Some brands even send daily community-focused content or exclusive deals to their SMS lists to build loyalty.
Hospitality & service businesses
Hotels, travel companies, and service providers use SMS to confirm bookings and share offers.
For example:
“Your room at Oceanview Hotel is confirmed for February 14th. Check-in starts at 3 PM.”
Clear and reassuring for guests.
Note: Restaurants and service businesses also use SMS to share happy hour deals, special events, or personalized service reminders.
Nonprofit organizations
Nonprofits use SMS to mobilize supporters, share impact stories, and drive action.
For instance:
“Your support changes lives. Donate now to help provide clean water to communities in need: [link].”
Quite direct and impactful.
Note: These organizations also send thank-you messages after donations or campaign updates to keep supporters connected to the cause.
Ecommerce SMS marketing examples
In the world of online shopping, SMS marketing has become a powerful way for big ecommerce brands to connect with customers instantly, boost sales, and build loyalty.

Below are some standout real-world examples showing how major fashion and lifestyle brands use text messages in smart, engaging ways to drive results.
Nike
Nike uses SMS to keep fans in the loop with “Notify Me” alerts that let subscribers sign up for restock and product-availability notifications, especially for limited releases or hot styles. This approach reminds customers the moment their size or favorite item is back online, boosting conversions and reducing lost sales.
Nike SMS marketing example (template):
Nike: 🏃♂️ New Drop Alert!
Limited edition Air Max Ultra 2026 just released — Reply YES to reserve your pair before they sell out! 👟🔥
Shop now:nike.com/SneakerDrop
Msg & data rates may apply. Reply STOP to unsubscribe.
H&M’s
H&M ties its SMS campaigns closely with its loyalty program, sending texts that include introductory discounts, free shipping offers, birthday perks, and event invites. This makes customers feel valued and encourages repeat engagement through tailored messages.
H&M SMS marketing example (promotion):
H&M: 🎉 FLASH SALE!
30% off storewide — today only! Use code FLASH30 at checkout.
Shop now ➡️ hm.com/sale
Reply STOP to opt out.
SKIMS
SKIMS takes SMS a step further by using visually rich MMS messages, often with product images or GIFs, to announce new drops or collections. This makes the messages more eye-catching and helps drive clicks straight to the product pages.
SKIMS SMS marketing example (new product / restock alert):
SKIMS: ✨ New Drop Just Landed!
See the latest Cozy Knit Lounge Set + sizes back in stock.
Tap to shop 🛍️ skims.com/new-arrivals
Reply STOP to cancel. Msg & data rates may apply.
Alo Yoga
Instead of treating SMS as a secondary channel, Alo Yoga leans on text messaging as a core part of its marketing mix. This is especially during big sale periods like Black Friday and Cyber Monday, where SMS has driven significant revenue growth and immediate action.
Alo Yoga SMS marketing example (holiday or big event promo):
ALO YOGA: 🚨 Black Friday Deal!
Extra savings on must-have sets 🛍️
Shop the sale now: aloyoga.com/bf
Reply STOP to end messages.
Show Me Your Mumu
Show Me Your Mumu stands out by letting its authentic brand voice shine in its texts. From the moment someone signs up (“We’ll text ya!”) to playful, casual messages like “Welcome babe!”, their SMS feels genuine and personal (not corporate). This makes subscribers more likely to stay engaged.
Show Me Your Mumu SMS marketing example (welcome offer):
Show Me Your Mumu: 🌸 Welcome babe!
Thanks for joining the Mumu crew — enjoy 15% off your first order!
Shop now → showmeyourmumu.com
Reply STOP to opt out, anytime!
More real-life brands’ SMS marketing examples
SMS marketing isn’t just for small shops anymore!
Big, renowned brands use it too, and they’ve come up with clever, simple ways to connect with customers right on their phones.

From sending deals and reminders to exclusive offers and confirmations, these real examples show how text messages can make a real impact.
Starbucks
Starbucks has used SMS and MMS to send fun, exclusive loyalty messages to its rewards members. Things like notifying customers about special promotions (such as “Double Stars” days) or limited-time offers that encourage them to stop by or order through the app. This approach helps keep customers engaged and feeling valued.
Starbucks SMS marketing example (loyalty & reward offer):
Starbucks: Gold Member Exclusive 🎉
Double Stars on all drinks today only!
Show this text at checkout to redeem.
Papa John’s
Papa John’s uses SMS to send coupons and special deals directly to subscribers. For example, customers can opt in (e.g., by texting a keyword) to receive pizza discount codes or alert messages that keep the brand top of mind for ordering. This is especially useful in the quick-service pizza market, where price and convenience matter.
Papa John’s SMS marketing example (limited-time coupon):
Papa John’s Deal 🍕
Text “DEALS” to 47272 (4PAPA) for your latest coupon & pizza savings!
Up to 6 msgs/mo. Reply STOP to unsubscribe!
Hello Molly
Hello Molly, a popular fashion brand uses SMS to reduce cart abandonment by sending targeted messages to shoppers who left items in their carts. These messages include a direct link back to the cart and often a small incentive (a tactic that helps recover sales that might otherwise be lost).
Hello Molly SMS marketing example (abandoned cart reminder):
Hey [Name]! Your cart’s waiting 😍
Grab your picks before they sell out: [short.link]
Use code CART10 for 10% off. Reply STOP to end msgs.
Hair Cuttery
While specific public examples of Hair Cuttery’s SMS campaigns aren’t widely published, salons like this often use SMS to send appointment reminders, booking confirmations, and promotional offers. This helps keep clients engaged and reduces no-shows. This same strategy is widely recommended for salon marketing.
Hair Cuttery SMS marketing example (appointment reminder):
Reminder: Your Hair Cuttery appointment is tomorrow at 2 PM with Alina. Reply YES to confirm or RES to reschedule.
Hello Skincare
Hello Skincare sends order confirmation and delivery update texts that go beyond the basics. For instance, including a visual, encouraging progress pics, and even inviting customers to follow their community on social media. That kind of friendly, post-purchase SMS builds excitement and connection, not just a receipt.
Hello Skincare SMS marketing example (post-purchase):
Hello Skincare 🧴 Your order is on the way!
Don’t forget to take progress photos 📸 and share your glow on Insta!
Follow us: [instagram.link]
Msg&data rates may apply. Reply STOP to unsubscribe.
Lulus
Lulus uses SMS to remind customers about sales, holiday promotions, and special offers, including automated messages tied to purchases or website activity. These might include “back in stock” alerts or nudge texts for promotions, which help drive customers back to shop before deals or inventory run out.
Lulus SMS marketing example (restock alert):
Back by popular demand! The ‘Sunset Maxi Dress’ is restocked 👗 Get it before it’s gone ➡️ [link]
JUDY
JUDY, which sells emergency and preparedness gear, does something interesting with SMS. They pair promotional messages with chatbot integration so customers can text back to get help with prep questions or kit recommendations. This makes the SMS channel feel like a helpful tool rather than a sales pitch.
JUDY SMS marketing example (personalized two-way SMS):
Reply with your ZIP code, and we’ll send localized severe weather preparedness tips 🌪️
SMS marketing campaign examples
SMS campaigns come in all shapes and sizes, but the best ones share a simple trait: They deliver timely, useful, and action-driven messages straight to people’s phones.
Because text messages are usually read fast, they’re perfect for everything from welcoming new subscribers to sharing last-minute deals.

Opt-in SMS marketing campaign
An opt-in SMS campaign is the first step. It’s how people choose to receive messages. Usually, a brand invites someone to join by offering a perk (such as a sign-up discount).
Here is a real-world example: Many retailers send something like, “Text YES to join and get 15% off your first order!” Once someone replies, they’re officially opted in and ready to receive future campaigns.
Flash sale SMS marketing campaign
Flash sales are short, urgency-driven promotions that push buyers to act fast. A classic example is a fashion brand texting, “FLASH SALE! 50% off sitewide — today only! Shop now: [link],” where the limited-time window makes people click almost immediately.
Personalized SMS marketing campaign
Personalized or customized SMS campaigns use buyer data to make the text feel tailored to the individual. For instance, an e-commerce brand might send a cart abandonment message like, “Hey Archer, you left your favorite sneakers in your cart. Grab them before they’re gone! [link].” This feels way more relevant than a generic blast.
New product launch SMS marketing campaign
This type of campaign builds buzz around a new release. A retailer might send a message like, “Just launched: Our new EcoBottle — be the first to grab yours!” with a link to shop. It gets customers excited and drives early traffic right when the product drops.
Lead nurturing SMS marketing campaign
Lead nurturing is all about gently guiding new or hesitant leads over time. Instead of one big promo, you send a series of helpful or educational messages.
For example, a fitness app might text a new subscriber tips over several days:
- “Tip #1: How to stay motivated this week,”
- “Tip #2: Quick meal ideas,” etc.
- .
- .
- .
And so on, keeping the brand top of mind and building trust.
Feedback request & survey SMS marketing campaign
Once a purchase is made or a service is used, brands often text to gather feedback. A simple example is a restaurant texting, “Thanks for dining with us! Reply with 1–5 to rate your experience,” which gives quick insights and makes customers feel heard.
Back-in-stock alert SMS marketing campaign
These are perfect for high-demand items. When something sells out, brands can automatically notify interested shoppers with: “Good news! Your favorite sneakers are back in stock — get them before they’re gone again! [link],” encouraging a fast return.
Triggered follow-up SMS marketing campaign
Triggered follow-up messages respond to specific customer actions. A common example is when someone leaves a purchase incomplete. The brand then sends an automatic follow-up SMS shortly afterward, reminding them to complete checkout, potentially with a small incentive such as free shipping.
Here is an example for this: “Hey [First Name], you left items in your cart 🛒. Complete your order now and enjoy FREE shipping on us! Tap to finish checkout: [Cart Link] Reply STOP to unsubscribe.”
Exclusive member preview & access (sneak peek) SMS marketing campaign
These campaigns make subscribers feel special. For example, a boutique might text its VIP list first with something like, “Sneak peek! SMS subscribers get first access to our new summer line — shop now before public release!” This creates exclusivity and rewards loyal followers.
B2B SMS marketing examples
In the B2B (business-to-business) world, SMS isn’t just for promos. It’s a powerful way to move deals forward, keep clients on track, and make communication quick and personal without clogging up inboxes.
Below are five solid examples showing how companies lean on texting to keep things moving.
- Appointment reminders & confirmations: “Hi Emma, just a friendly reminder — your strategy session with Apex Advisors is tomorrow at 3 PM. Reply CONFIRM or RESCHEDULE.”
- Lead follow-ups & nurturing texts: “Hi Jake 👋 Thanks for downloading our whitepaper. Want to schedule a quick demo this week?”
- Contract renewals & billing reminders: “Hi Blake, your service contract renews June 10. Reply YES to renew or ASK for questions.”
- Event, webinar, or training notifications: “Reminder: Join our webinar on B2B automation today at 1 PM. Click to join now: [short link].”
- Order & delivery updates:“Hi Samson, your shipment #3021 is scheduled for delivery tomorrow at 10 AM. Reply CHANGE if needed.”
Call SMS marketing examples
Such SMS campaigns are text messages designed to elicit a specific response, such as clicking a link, replying with a keyword, calling, booking something, or taking advantage of a deal right away. The trick is to make it clear what you want the reader to do next.
Here are five practical examples that show how this works in real marketing.
- “Shop Now” urgency text: “Spring sale is live! 🌸 Shop now for up to 40% off before the best pieces sell out: [link].”
- “Reply to confirm” appointment: “Hi Jacob! Your service appointment is set for Tuesday at 5 PM. Reply YES to confirm or NO to reschedule.”
- “Claim your discount” offer: “🎉 Exclusive deal! Claim your 20% discount today only: [link]”
- “Reserve your spot” event invite: “Seats are limited for our live workshop! Reserve your spot now: [link] 🎟️”
- “Call now to book” for immediate action:“Weekend slots filling fast! Call now to book your table: 📞 [phone number].”
2-way SMS marketing examples
Two-way SMS marketing is all about real conversation, not just blasting messages out. It is actually letting customers reply and engaging with them in return.
This interactive approach fosters engagement, builds relationships, and makes people feel like they’re talking to a brand that listens.
Here are five top examples of how brands use two-way SMS in real campaigns.
- Welcome & preference setup: “Hey! Thanks for joining our SMS list. How often do you want deals? Reply WEEKLY or MONTHLY.”
- Cart recovery chats: “Hi! Noticed you left something in your cart — reply HELP if you have questions or ASK for a discount.”
- Feedback & surveys: “How was your experience today? Reply with a number from 1–10.”
- Gamified scavenger hunts: “Earth Day Scavenger Hunt launched! 🌍 First clue: Visit our blog and find the word that best saves water. Reply with the word to get your next clue!”
- Preference quizzes for personalized content: “Hey! Quick food quiz 🍽️ What’s your favorite cuisine? Reply with A) Italian, B) Asian, C) Mexican.”
AI SMS marketing examples
AI is changing the game for SMS marketing in 2026!
No longer are texts just one-way broadcasts; they’re becoming smarter and more helpful by using AI to personalize, automate, and engage customers in smarter ways.
Here are five solid and real examples of how brands and tools are using AI in SMS marketing right now:
1. Personalized product re-engagement: “Hi [First Name] — based on your recent purchase of skincare essentials, we just restocked your favorite serum. It’s back in stock! 💧 Buy now while it lasts: [link].”
2. Predictive upsell after purchase: “Hey [First Name]! Since you bought a fitness tracker last week, you might love these accessories at 20% off today only ➡️ [link].”
3. Two-way conversational SMS bot:
- Customer: “Do you have vegan skincare?”
- AI reply: “Yes! Check out our vegan favorites here: [link]. Want personalized suggestions?”
4. AI-optimized timing for promotions: “Flash Deal 🎉 — 30% off sitewide starts in 10 minutes! Ready? Shop early for best sizes: [link].”
5. AI-generated two-way engagement & support:
- Subscriber: “Which color sandal should I get?”
- AI response: “For sunny days, the sky blue always sells out fast 🌞 — here’s the link: [link]. Want outfit ideas?”
Funny SMS marketing examples
Funny SMS campaigns are those text messages that don’t feel like boring sales pitches. They make people smile, chuckle, or even laugh out loud, which makes them more memorable and more likely to get a response.
When done right, humor in SMS helps brands stand out in crowded inboxes and build a stronger connection with customers.
Here are 5 great examples of funny or humor-driven SMS marketing in action:
- Slutty Vegan’s cheeky “bait-and-laugh” texts: “Turn around 👀… we just can’t stop thinking about you. Thought you might want one more taste of the Fussy Hussy 😏🍔 — peep the pic & slide through today: [link]”
- Use of playful promo codes: “Hey gorgeous ✨ Ready for squeaky-clean hair? Enjoy 15% OFF dry shampoo + FREE mini with code SUDSFREE at checkout 🛁👉 [link] Never reply STOP, coz we won’t.”
- Light-hearted sale announcements: “🍕 Crust us — this deal is •cheesy• 😄! Get 20% OFF all pizzas today only 🧀🤌 Use code SLICE-OF-FUN & order now: [link] 🍕 Don’t make us get saucy! 😜”
- Holiday humor with value: “🎄Want to become the Gingerbread Guru of your block this year? Try our go-to gingerbread cookie recipe 👨🍳👉 [link to recipe]”
- Emoji-packed, friendly conversational texts: “Hey [First Name]! 🌟 New drops just hit — and we think you’re gonna love the colors 🎨✨. Tap to check them out before they’re gone 👟🔥: [link]. Don’t slap us otherwise!”
Some additional free SMS marketing examples
SMS marketing doesn’t always need big budgets or fancy tools. Creative, thoughtful messages can stand out and build engagement on their own.
Below are 10 innovative examples you can use or adapt to make your campaigns feel sharper, friendlier, and more useful to your audience.
- Weather-triggered offer: “Hey! It’s 35°C in your area 🌞 — cool off with 20% off our iced cold brew today only! Hit the cafe before 6 PM. Reply STOP to opt out.”
- Milestone celebration message: “🎊 Hard to believe it’s been 1 year since your first order! We’re grateful for you — here’s 25% off your next purchase, just for you!”
- Abandoned browse follow-up: “Still thinking about those sneakers you checked out? Here’s a quick size guide and link to them 👉 [link]. Reply HELP for sizing tips.”
- Honest inventory update: “We stocked up way too many winter jackets 🧥, so you get the savings! 40% off while supplies last. Shop: [link]”
- Holiday recipe or tip share: “It’s cookie season! 🎄 Try our famous lasagnia recipe here 👉 [link] — or just order a fresh one from us 😉.”
- Exclusive sneak peek: “👗 Exclusive early access for text message subscribers! Our new summer sundress collection just dropped — shop it before anyone else here: [link]”
- Loyalty points boost offer: “🍦 Double loyalty points on our new sundae this week only! Visit us and stack those rewards.”
- Emoji puzzle or trivia game: “🎬 Guess the movie from these emojis 🍿🕵️♂️🏰 Reply with your answer for a chance to win free tickets!”
- Care tip or DIY content: “It’s DIY Sunday! 🛠 Resurface your old countertop with this epoxy trick: [link] — share your results with us!”
- Virtual queue/waitlist update: “Your spot at Oga’s Cantina is ready! 🎉 Head back now — enjoy the adventure! Reply INFO if you need help.”
8 useful tips for crafting a winning marketing SMS
Crafting a winning marketing SMS means making every word count. Since text messages are short by nature, the best ones are simple, valuable, and action-driven. They help your audience understand exactly what you want them to do, without confusion or fluff.

Tip #01: Keep it short
SMS has limited space (around 160 characters), so stick to the essentials. Trim unnecessary words so your message is quick to read and easy to understand at a glance.
Tip #02: Focus on one clear message
Don’t try to sell six things at once! Pick one goal per text, such as a special offer or a reminder. That way, your audience doesn’t get confused and knows exactly what to do.
Tip #03: Lead with value
Hook your reader with the benefit right away (a discount, helpful info, or exclusive access), so they instantly see why the message matters.
Tip #04: Personalize texting when possible
Must use names or customer-specific details when you can. Personalized texts feel more genuine and boost engagement because they speak directly to the person.
Tip #05: Create urgency (without panic)
Encourage quick action by mentioning limited time or limited stock, but don’t sound alarmist. Phrases like “today only” or “last chance” work well.
Tip #06: Use clear calls to action (CTAs)
Tell people exactly what to do next in simple words or phrases like “Shop now,” “Reply YES,” or “Claim offer.” A clear CTA makes it easy to act.
Tip #07: Mind the timing
Send texts when people are most likely to read them (usually mid-morning to early evening). Avoid sending them early in the morning or late at night. This helps your message get noticed!
Tip #08: Test & optimize
Don’t just send and forget! Try slight variations (like different CTAs or send times), track results, and tweak what’s working best to improve future messages.
If you follow these tips, your SMS campaigns will feel more thoughtful, respectful, and effective, like you’re talking to a friend instead of blasting a generic ad.
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If you want SMS campaigns that actually get results, Replug is an easy-to-use link management platform that helps you make the most out of every text.
It’s not just a tool to shorten URLs; it lets you create branded, trackable SMS links that fit nicely within character limits and feel trustworthy to your audience, improving click-throughs and engagement.
With Replug’s SMS links feature, you can keep your messages concise and professional while tracking performance in real time. You also get analytics, UTM tracking, branded domains, and retargeting options, so you know what’s working and can tweak campaigns for better results. That means your texts don’t just get sent, they convert.
Replug makes SMS marketing simple, powerful, and measurable. A perfect option for small businesses, marketers, and anyone who wants more clicks and sales from their campaigns.
Summing up
In the end, SMS marketing is one of the most direct and effective ways to connect with your audience, from understanding what it is and seeing creative examples, to using smart tips that make your messages actually work.
By keeping your texts clear, valuable, and well-timed, you can boost engagement and build real relationships with your customers. Using a tool like Replug makes this even easier!
With the right strategy and reliable tools, your SMS marketing can go from “just sent” to “results delivered.”
Frequently asked questions
Provide a list of content-sharing text examples with SMS marketing?
Here are some kinds of content you can share via SMS to keep your audience engaged:
– Giveaway: “Text to enter our free giveaway! Reply WIN for a chance to get a gift!”
– Drip campaigns: Scheduled texts that share content or tips over time.
– Direct texting: One-to-one messages with helpful content.
– Emojis: Use friendly emojis to make content feel livelier.
– Text-based shopping: “Tap to browse today’s top picks!”
– Automated text message: Triggers like “Thanks for subscribing! Here’s your first tip…”
– Referral text message: “Share this link and get a reward for every friend who signs up!”
– Discount text message: “Get 20% off today — tap to claim!”
What are the examples of SMS marketing messages?
SMS marketing messages can take many forms, such as flash-sale alerts, delivery updates, cart-recovery nudges, event invites, or even simple reminders that keep your brand top of mind.
For example: “Your order has shipped! Track it here:” or “Limited-time 70% off today only — click to shop.”
Provide SMS examples for real estate marketing?
In real estate, SMS is great for fast, relevant updates, like:
–“New 3-bed listing in your area! Tap for details and photos.”
–“Don’t forget the open house at 123 Main St this Saturday at 7 PM.”
–“Price update: $10,000 off your saved property. Reply to schedule a showing.”
What are the best SMS marketing use cases?
Some of the top SMS marketing use cases include:
– Promotional offers & flash deals
– Abandoned cart reminders
– Order & delivery notifications
– Appointment reminders
– VIP early access messages
– Post-purchase follow-ups
What are the top SMS marketing case studies?
Here are a few real, high-impact example case studies for SMS marketing:
– Salt Strong used hyper-segmentation and saw major increases in engagement and revenue by tailoring SMS content.
– HBO’s “Three-Eyed Raven” campaign sent themed, narrative SMS to fans ahead of new episodes, boosting hype and connection.
– Domino’s Pizza turned delivery updates into repeat purchases with timely SMS links.
– Hydrate Medical tripled sales with targeted, segmented text outreach.
What are some ready-to-use SMS marketing templates?
You can find plenty of copy-and-paste SMS templates that save time and spark engagement online and inside the blog above. These include welcome messages, abandoned-cart nudges, flash-sale alerts, appointment reminders, and loyalty-reward texts. Most are under 160 characters and come with sample links and opt-out lines you can adapt for your brand.
Provide some SMS mobile marketing examples for companies?
Companies use SMS for:
– Promotions (e.g., “Flash Sale: 25% off today! Shop now: [link]”),
– Delivery updates (“Your order has shipped! Track here: [link]”), and
– Loyalty offers (“VIP early access to our new collection: [link]”).
These messages are short, clear, and action-oriented.
Provide a list of SMS mobile marketing examples for students?
For students, SMS works well for reminders and useful info:
– Class or exam reminders
– Assignment due date alerts
– Scholarship or opportunity notifications
– Campus event invites
– Study tips or resource links
These messages keep students informed without cluttering their inboxes.
What are real-life examples of SMS campaigns that feature visuals (MMS)?
Some brands use MMS (which can include images, GIFs, or video) to “pop” their messaging:
– Clothing brands sending outfit photos in deals
– Restaurants showcasing menu items for special promos
– Retailers using images to highlight Black Friday discounts
This visual boost helps grab attention and increase engagement compared to plain text alone.
How long should an SMS message be?
A standard SMS should stay under 160 characters to avoid being split into multiple messages and to sidestep increasing costs. If an MMS with images or longer content is used, it can stretch to a few hundred characters while keeping content concise and clear.
